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TO VIEW CART, CLICK HERE Your current cart/basket contents and prices are summarised briefly immediately above. When you have all the products that you require, click on View Cart . You can then adjust the quantities of each product required, select delivery method, do a final check, and follow the link to checkout. N.B. CORRECT APPLICABLE DELIVERY CHARGE WILL NOT SHOW ABOVE UNTIL YOU HAVE SELECTED DELIVERY METHOD.
Ecocoffee is pleased to work with Cafédirect, the UK's largest Fairtrade hot drinks company, to offer their brands, Cafédirect, Teadirect and Cocodirect, to our customers. You will find the Cafedirect products by following the links to Instant Coffee, Tea Bags and Hot Chocolate.
Cafedirect farmers have the expertise to provide the exceptional quality that our customers require. Cafedirect buy from 39 producer organisations in 13 countries, ensuring that over a quarter of a million growers receive a decent income from trade. This also ensures that you enjoy the finest selection of coffees, teas and chocolate drinks for your business or organisation.
As part of their Gold Standard Fairtrade policy, over the past three years Cafedirect has invested on average 60% of their profits in the businesses and communities of their grower partners.
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FREE DELIVERY FOR UK ORDERS WITH A VALUE OF OVER £250
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FOR ALL ORDERS LESS THAN £250, OUR STANDARD DELIVERY CHARGE TO ANY UK ADDRESS IS £9.50 PER DELIVERY PER SITE. There may be an additional charge for expedited or other special deliveries.
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For deliveries outside the UK, please contact us by telephone (01342 833723) or email (enquiries@ecocoffee.co.uk) for a quote.
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Occasionally we will make alternative arrangements for delivery such as collections. Please call us on 01342 833723 if you want to discuss this.
For further details on despatch and delivery timings, see below.
OUR FULL TERMS AND CONDITIONS OF TRADING ARE SET OUT HERE.
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FOR FULL TERMS AND CONDITIONS OF WEB SITE USE (N.B. NOT TERMS OF TRADING) - CLICK HERE
FOR FULL PRIVACY POLICY - CLICK HERE
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DESPATCH AND DELIVERY TIMINGS
We aim to roast, pack and deliver coffee orders (except instant coffee) around 7 to 10 days after you place your order. If you require a more urgent coffee delivery, please contact us by email or by telephone. On occasions we may have sufficient roasted/ground stock to cover the order in which case despatch will be quicker. In the unlikely event that your coffee order could take beyond 10 days to deliver, we will let you know as soon as possible after you have placed the order so that you can decide how you wish to proceed.
Orders for other products (including instant coffee and all Cafe Direct) will be despatched within 2 working days of receipt where items ordered are in stock. In fact 80% are sent out within 1 working day. If you have ordered roasted coffee beans, or ground coffee at the same time as other products, the other products will usually be delivered with the coffee and will therefore be subject to the coffee delivery timescales.
We will inform you as soon as possible after you place your order if an item is not in stock so you can decide how you wish to proceed.
Please note that for day counting purposes as above, orders placed after close of business (5pm) are regarded as placed the following working day. So orders placed after 5pm on a Friday, or on a Saturday or Sunday, are regarded as having been placed on the following Monday.
On placing an order, you will receive an automatic email acknowledgement stating that your order will be despatched within the above timescales unless we have informed you otherwise. We may have informed you otherwise by a message displayed on the web-site at the time that you placed your order, or by a separate email, or by a telephone call. Please do look out for messages on the web site, which may be on the home page if generally applicable, or specific to the product you have ordered.
We will of course never substitute different products without your agreement in advance. We may sometimes substitute different quantity packaging. Any resulting total quantity differences will be in your favour.
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* DELIVERY IS FREE FOR UK ORDERS WITH A VALUE OF OVER £250 *
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N.B. If you are looking to buy coffee in quantities of less than 6 x 1000g or 12 x 227g, please go to our retail site at www.ecocoffeeshop.co.uk
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Fairtrade certification guarantees farmers will receive a fair payment for their investment and hard work, regardless of market fluctuations. This encourages long term community development and empowerment, and consistent production of the finest quality coffee beans.
For deliveries outside the UK, please contact us by telephone (01342 833723) or email (enquiries@ecocoffee.co.uk) for a quote.
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OUR CONTACT DETAILS |
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You can buy and pay on-line if you wish. If you prefer to order and/or pay without going through the web site, please contact us as below to place your order and/or to discuss terms.
CONTACT US by email at enquiries@ecocoffee.co.uk
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contact us by post at
Manor House, East Grinstead Road, Lingfield, Surrey, RH7 6NE
... or
Tel 01342 833723
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Special Offers |
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Our Premium Blend coffee is blended specifically for food service requirements, being especially suitable for both pure espresso and espresso based milky coffees, but also as a longer black coffee.
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Rising Prices Good News for Coffee Farmers
Coffee prices took a major dive in the second half of 2008 but are now rising again. The long term projected uptrend is also good news. Prices are now (September 2009) stabilising around and above the 3$ per kilo mark, having plummeted to near 2.50$ per kilo in the early part of 2009.
Demand for Arabica beans is expected to grow at a faster pace than for Robusta. The move by companies such as McDonald's, Maxwell House and Dunkin Doughnuts to use only Arabica beans for their coffee is indicative of a reversal in the trend towards cheaper robusta coffee from traditional Arabica varieties, which started in the 1990s.
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